PRIVACY POLICY
Effective Date: July 27, 2026 Last Updated: July 27, 2026 Hellekson Heating & Air Conditioning ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when visiting our website, hellehvac.com ("Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or communicate with us.SMS COMMUNICATIONS TERMS AND CONDITIONS
DATA COLLECTION & USAGE:
INFORMATION COLLECTED:
We may collect personal information such as your name, email address, phone number and
website usage data when you interact with our services.
PURPOSE OF COLLECTION:
We use this information to provide our services, respond to your inquiries and send your
relevant updates regarding our products and services only with your consent.
DATA SHARING:
No Third Party Sale:
We do not sell or share your personal information with any third parties for their marketing purposes.
Service Providers:
We may share limited personal information with trusted third-party service providers who
assist us in operating our services but only under strict confidentiality agreements and with appropriate safeguards in place.
SMS COMMUNICATIONS TERMS & CONDITIONS
Information obtained as part of the SMS consent process will not be shared with third parties.
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Hellekson Heating & Air Conditioning LLC. This includes SMS messages for updates regarding work orders, or other relevant information. Message frequency varies. Message & data rates may apply. See privacy policy at https://hellehvac.com/privacy-policy. Message HELP for help. Reply STOP to any message to opt out.
If you have consented to receive text messages from Hellekson Heating & Air Conditioning, LLC, you may receive text messages related to updates regarding your work orders, or other relevant information. Sample message:
START: "Thank you for opting into SMS messages from Hellekson Heating & Air Conditioning. For HELP, reply HELP. To opt out at any time, reply STOP. Message and data rates may apply. Messaging frequency may vary. Privacy policy available at https://hellehvac.com.
STOP: “Thank you for opting-out of SMS messages from Hellekson Heating & Air Conditioning LLC. You will receive no further messages. To opt back in at any time, reply START.
HELP: “Thank you for contacting Hellekson Heating & Air Conditioning. We will be in touch with you soon to help. For immediate support, please visit our website at https://hellehvac.com. Message frequency varies. Data & message rates may apply. Reply STOP to opt out.
Opt-Out:
You may opt out of SMS messaging any time by replying “STOP” to any message received.
Message frequency may vary
Message & data rates may apply
HELP:
Text HELP and someone will be in touch with you or you may call 507-720-6338.
USER CONTROL:
Access and Correction:
You have the right to request corrections to your personal information by contacting us at dan@hellehvac.com
Opt-Out:
You can opt-out of receiving marketing communications by emailing dan@hellehvac.com and ask to be removed from our marketing list.
DATA SECURITY:
Security Measures: We implemented industry-standard security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.
SMS COMMUNICATIONS TERMS & CONDITIONS
Information obtained as part of the SMS consent process will not be shared with third parties.
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Hellekson Heating & Air Conditioning LLC. This includes SMS messages for updates regarding work orders, or other relevant information. Message frequency varies. Message & data rates may apply. See privacy policy at https://hellehvac.com/privacy-policy. Message HELP for help. Reply STOP to any message to opt out.
If you have consented to receive text messages from Hellekson Heating & Air Conditioning, LLC, you may receive text messages related to updates regarding your work orders, or other relevant information. Sample message:
START: "Thank you for opting into SMS messages from Hellekson Heating & Air Conditioning. For HELP, reply HELP. To opt out at any time, reply STOP. Message and data rates may apply. Messaging frequency may vary. Privacy policy available at https://hellehvac.com.
STOP: “Thank you for opting-out of SMS messages from Hellekson Heating & Air Conditioning LLC. You will receive no further messages. To opt back in at any time, reply START.
HELP: “Thank you for contacting Hellekson Heating & Air Conditioning. We will be in touch with you soon to help. For immediate support, please visit our website at https://hellehvac.com. Message frequency varies. Data & message rates may apply. Reply STOP to opt out.
Opt-Out:
You may opt out of SMS messaging any time by replying “STOP” to any message received.
Message frequency may vary
Message & data rates may apply
HELP:
Text HELP and someone will be in touch with you or you may call 507-720-6338.
Information We Collect
Information You Provide
We collect personal information you voluntarily provide when you:- Submit a contact form
- Request a proposal
- Schedule a consultation
- Subscribe to our newsletter
- Contact us by phone, email, text message, or live chat
- Name
- Company name
- Email address
- Phone number
- Website URL
- Marketing goals
- Budget information
- Project details
- Any other information you voluntarily provide
Information Collected Automatically
When you visit our Website, certain information is collected automatically through cookies and similar technologies, including:- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Referral source
- Time spent on pages
- Clicks and navigation
- Approximate geographic location
- Website interaction data
Cookies and Tracking Technologies
We use cookies, pixels, web beacons, local storage, analytics technologies, and similar tools to:- Improve website performance
- Measure marketing effectiveness
- Analyze visitor behavior
- Remember your preferences
- Detect security issues
- Improve user experience
Manage Cookie Preferences
We uses Cookiebot by Usercentrics as its Consent Management Platform (CMP). You may review, modify, or withdraw your consent for non-essential cookies at any time by clicking the "Cookie Preferences" or "Manage Consent" link located in the footer of every page of our Website. Selecting this link will reopen the Cookiebot consent banner, allowing you to change your cookie preferences at any time. Essential cookies required for website functionality, security, fraud prevention, and accessibility cannot be disabled.Third-Party Service Providers
We utilize trusted third-party providers to operate our Website and deliver services.| Third-Party Provider | Purpose | Information Collected | Retention | Privacy Policy | Opt-Out / Controls |
| Google Tag Manager (GTM) | Manages and deploys website tags and tracking scripts. GTM itself does not collect personal information but facilitates the loading of analytics, advertising, and other technologies. | Technical information necessary to deploy configured tags. | N/A (GTM does not independently retain visitor data.) | https://policies.google.com/privacy | N/A |
| Google Analytics 4 (GA4) | Website analytics, traffic measurement, and performance reporting. | IP address (where applicable), browser type, device information, pages viewed, events, referral source, approximate geographic location, and website interactions. | Up to 14 months, or as configured by us. | https://policies.google.com/privacy | https://tools.google.com/dlpage/gaoptout |
| Google Ads / Google Ads Conversion Tracking | Advertising measurement, conversion tracking, remarketing, and campaign optimization. | Cookie identifiers, advertising identifiers, browser information, device information, IP address, pages visited, and conversion events. | Per Google Ads retention settings. | https://policies.google.com/privacy | https://adssettings.google.com |
| Jotform | Online contact forms, proposal requests, and lead capture. | Name, company name, email address, phone number, website URL, project information, uploaded files (if applicable), IP address, browser information, and any information voluntarily submitted. | Retained as necessary to process inquiries and comply with legal obligations. | https://www.jotform.com/privacy | Contact us to request deletion where applicable. |
| https://www.3cx.com/company/privacy | |||||
| Cookiebot by Usercentrics | Cookie consent management and Google Consent Mode v2 compliance. | Cookie consent choices, browser information, IP address, and consent history. | Per Cookiebot retention settings. | https://www.cookiebot.com/en/privacy-policy | Use the Cookie Preferences link available on every page. |
| Wordfence Security | Website security, firewall, malware detection, and fraud prevention. | IP address, browser information, device information, and security logs. | Per Wordfence configuration. | https://www.wordfence.com/privacy-policy | N/A |
| LiteSpeed Cache | Website performance optimization and caching. | Technical request information, cached website resources, and IP address where applicable. | Per server cache configuration. | https://www.litespeedtech.com/company/privacy-policy | N/A |
| Google Fonts | Website typography. | IP address and browser request information necessary to load font files. | Subject to Google's retention policies. | https://policies.google.com/privacy | https://myadcenter.google.com |
Contact Forms
Our Website uses Jotform, a third-party online forms platform, to process contact requests, consultation requests, proposal requests, and other inquiries. When you submit a form, the information you provide—including your name, company name, email address, phone number, website URL, project details, uploaded documents (if applicable), IP address, browser information, and any additional information you voluntarily submit—is securely transmitted to Jotform for processing on our behalf. Jotform processes this information solely to provide services to us and does not use your information for its own marketing purposes. We use this information to:- Respond to inquiries
- Schedule consultations
- Prepare proposals
- Deliver requested services
- Maintain client communications
Cookie Preferences
You may modify or withdraw your consent for non-essential cookies at any time by clicking the "Cookie Preferences" or "Manage Consent" link located in the footer of every page of our website. Selecting this link will reopen the Cookiebot consent manager, allowing you to update your preferences. Essential cookies required for website functionality and security cannot be disabled.How We Use Information
We use your information to:- Respond to inquiries
- Provide marketing and consulting services
- Schedule meetings
- Send requested communications
- Improve our Website
- Analyze marketing performance
- Detect fraud
- Comply with legal obligations
Information Sharing
We may share information with trusted service providers who assist us with:- Website hosting
- Analytics
- Email marketing
- CRM systems
- Advertising
- Payment processing
- Customer support
- Security services
California Invasion of Privacy Act (CIPA) Notice
Certain interactions with our Website may be monitored, recorded, or analyzed through first-party and third-party technologies, including Google Analytics 4, Google Ads Conversion Tracking, Google Tag Manager, 3CX Live Chat, Jotform, cookies, and similar technologies. These technologies help us:- Respond to inquiries
- Provide customer support
- Measure Website performance
- Analyze visitor behavior
- Improve Website usability
- Optimize advertising campaigns
- Detect fraud and security threats
Your Privacy Rights
Depending on your location, including California, you may have the right to:- Access your personal information
- Correct inaccurate information
- Delete personal information
- Withdraw consent where applicable
- Opt out of marketing communications
Security
We use commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information, including encrypted communications (HTTPS), access controls, secure hosting environments, and industry-standard security practices. No transmission over the Internet can be guaranteed to be completely secure.Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in technology, applicable law, or our business practices. Whenever material updates are made, we will revise the Effective Date and Last Updated date at the top of this page.Contact Us
Phone: 507-720-6338
